Overview

Your privacy is very important to all of us at Coast to Coast Auto Transport. We have established this privacy policy ("Privacy Policy") to explain to you how your personal information is protected, collected and used. It also describes your choices regarding use, access and correction of your personal information. Personal information is information about you that is personally identifiable such as your name, address, phone number, and email address that is not otherwise publicly available.

The privacy practices of this statement apply to our services available under the domain and subdomains of coasttocoastauto.com (the "Site") owned and operated by Coast to Coast Auto Transport ("Coast to Coast Auto Transport", "we", "our", "us").

Coast to Coast Auto Transport is the controller of your Personal Data and responsible for the collection, processing and disclosure of your Personal Data as described in this Privacy Policy unless expressly specified otherwise.

By visiting this website, you agree to be bound by the terms and conditions of this Privacy Policy and expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree, please do not use or access our site.

This Privacy Policy is incorporated into and subject to the terms of the Coast to Coast Auto Transport User Agreement.

We reserve the right to modify this Privacy Policy at any time, so please review it frequently.

Personal Data We Collect

In general, you can browse the Site without providing us any personal information about yourself. You don't have to create an account to use some of the Coast to Coast Auto Transport services. However even when browsing, Coast to Coast Auto Transport may receive some personal information from you, like the device you're using and your IP address.

In order to use most services or features on the Site, you must first complete the registration form and create a username and password. During the registration process, you are required to give contact information such as name, address, phone number, and email address. Note, once you agree to provide us with personal information, you are no longer anonymous to us.

If you choose to use our services, we may require you to provide contact and identity information, billing information, and other personal information as indicated on the forms throughout the Site. Where possible, we indicate which fields are required and which are optional.

If you choose to list, quote, or match on the Site, we collect information about your activity and behavior. We also collect other users' comments about you in our feedback area.

Additionally, as part of the registration process, Coast to Coast Auto Transport allows members registering as a service provider the option to submit certain commercial information such as a commercial service provider's license number, DOT number, Motor Carrier (MC) number, and/or any other authority a service provider chooses to include.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.

If you choose to opt-in, Coast to Coast Auto Transport may contact you and deliver via text (SMS) messages or push notifications, transactional information, administrative notices, operational, promotional, or marketing notifications. Your agreement to receive recurring text messages is not a condition of any purchase or use of the platform.

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.

Technologies such as cookies and similar technologies are used by Coast to Coast Auto Transport and our marketing partners, affiliates, and customer support and fraud prevention service providers. These technologies are used in analyzing trends, administering the site, tracking users' movements around the site and to gather demographic information about our user base as a whole.

We use cookies to remember user preferences and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

How We Use Your Personal Data

We collect and use your data principally for the following purposes:

• Provide services and features that are most likely to meet your needs
• Customize your experience and the content, products, and services offered to you
• Verify the accuracy of your name, address, and other information
• Bill you for your use of our services and collect fees owed
• Provide support for your transactions, products, and services you use
• Assist you to resolve disputes
• Comply with legal requirements
• Inform you about online and offline offers, products, services, and updates
• Provide targeted advertising, including the use of re-targeting technology
• Detect and protect us against error, fraud, and other criminal activity
• Improve our marketing and promotional efforts, analyze site usage, improve our content and product offerings

Information Sharing and Disclosure

As a matter of policy, we do not sell, rent or share any of your personal information, including your email address, to third parties for their marketing purposes without your explicit consent. The profile you create on the Site will be publicly accessible unless otherwise indicated.

External Service Providers: There may be separate services offered by third parties that we refer to as external service providers that may be complementary to your use of the site. We do not disclose your personal information to external service providers unless you provide your explicit consent.

Internal Service Providers: We may use third parties to facilitate or outsource one or more aspects of the business operations that we provide to you. These internal service providers are subject to confidentiality agreements with us and other legal restrictions.

Legal Requests: Coast to Coast Auto Transport cooperates with law enforcement inquiries, as well as other third parties to enforce laws. In response to a verified request by law enforcement relating to a criminal investigation or alleged illegal activity, we can disclose your name, city, state, telephone number, email address, user history, and other information.

Communications from the Site

We will occasionally send you information on products, services, special deals, and promotions, as well as a newsletter. You are signed up for these emails at registration and you may unsubscribe at any time.

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. If you do not wish to receive them, you have the option to deactivate your account.

Links to Other Sites

This Web site contains links to other sites that are not owned or controlled by Coast to Coast Auto Transport. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy policies of each and every Web site that collects personal information.

Testimonials

We display personal testimonials of satisfied customers on our site in addition to other endorsements. We may post your testimonial along with your first name and last initial. If you wish to update or delete your testimonial, you can contact us.

Access to Personal Information

Upon request we will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. We will respond to your request within 30 days.

If you are a registered user, you may correct or rectify your data at any time. We provide you with tools to access, correct, delete or modify the personal data you provided to us through your member Account page.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security

The security of your personal information is important to us. When you enter sensitive information on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure.

International Privacy Laws

If you are visiting the Site outside of the United States, please be aware that you are sending information to the United States where our servers are located. These countries (including the United States) may not have data protection laws as comprehensive or protective as those in your country of residence; however, our collection, storage, and protection of your Personal Information will be governed by this Privacy Policy.

Data Privacy Framework (DPF)

Coast to Coast Auto Transport participates in and has certified its compliance with the EU-U.S. Data Privacy Framework ("EU-U.S. DPF") and the UK Extension to the EU-U.S. DPF as set forth by the U.S. Department of Commerce. Coast to Coast Auto Transport has certified to the U.S. DOC that it adheres to the EU-U.S. Data Privacy Framework Principles with regard to the processing of personal data received from the European Union and from the United Kingdom.

With respect to the EU-U.S. DPF Principles and the UK Extension to the EU-U.S. DPF, we are subject to the regulatory enforcement powers of the U.S. Federal Trade Commission (FTC) and the U.S. Department of Transportation (DOT).

Business Transitions

In the event Coast to Coast Auto Transport goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information, including your email address, will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personal information.

Contact Us

If you have any questions or suggestions regarding our privacy policy or to exercise your rights regarding your personal information, please contact us at the address below.

If you are located in the EEA, and you believe that we have not been able to assist you with your complaint or concern about our use of your information, you have the right to contact your local supervisory authority with your concerns.

SMS Privacy Policy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties.

Receiving operational, promotional, or marketing text (SMS) messages from Coast to Coast Auto Transport is completely voluntary and you may opt out at any time. To opt out of receiving text messages from Coast to Coast Auto Transport, you can reply STOP to any text message you receive or contact Coast to Coast Auto Transport. If you would like more information about our text message policy, or how to opt out, please review Coast to Coast Auto Transport's SMS Policy. You may continue to receive text messages for a short period while we process your request, and you may also receive text messages confirming the receipt of your opt-out request. Message and data rates may apply.

If you choose to participate in the Bring Your Own Rates program, you will be asked to provide your login credentials for your carrier accounts as part of the enrollment process. Coast to Coast Auto Transport collects this information for the sole purpose of uploading your rates to the Coast to Coast Auto Transport Platform. All information provided is protected in accordance with this Privacy Policy.